Accessibility Statement
ReDiscover is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to provide equal access to all of our users.
Measures to Support Accessibility
ReDiscover takes the following measures to support the accessibility of the ReDiscover website:
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- Ongoing Audits: We regularly evaluate our website using automated accessibility scanners and manual checks to identify and address accessibility barriers.
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- Continuous Improvement: We are actively working to address known accessibility issues, including color contrast, appropriate ARIA labels for forms, and ensuring that navigation is accessible to keyboard and screen-reader users.
- Staff Training: We are integrating accessibility considerations into our website development and content creation practices.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG includes three levels of conformance: Level A, Level AA, and Level AAA.
The ReDiscover website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some aspects of the website may not fully conform to the applicable accessibility standards. We are actively working to identify and address accessibility barriers and improve the overall accessibility of our website.
Known Limitations
Despite our efforts to improve the accessibility of the ReDiscover website, some limitations may remain. The following are examples of known limitations:
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- Third-Party Documents: Some PDF or Word documents linked on our website, including certain historical Annual Reports, may not be fully optimized for accessibility or screen readers. We are working to ensure that new documents are created and exported with appropriate accessibility features, including proper tags and reading order, where applicable.
- Third-Party Plugins: We use third-party services and plugins, such as Google reCAPTCHA, to support website functionality and security. While we may not have complete control over the accessibility of third-party tools, we strive to configure and use these services in the most accessible manner available to us.
Feedback
We welcome feedback about the accessibility of the ReDiscover website. If you encounter an accessibility barrier or have difficulty accessing any part of our website, please let us know so that we can review the issue and work toward an appropriate solution.
You can contact us using the following information:
- Phone: 816-966-0900 (Main Intake Team)
- Website: Contact Us
We aim to respond to accessibility feedback within 2–3 business days.
This Accessibility Statement reflects ReDiscover’s ongoing efforts to improve the accessibility and usability of its website.
